Aola Short Privacy Policy

Last updated: July 2, 2026

This Privacy Policy explains how Suzhou Aola Animation Technology Co., Ltd. ("Aola", "we", "us", or "our") processes information when users access the Aola Short mini drama service through TikTok Minis or related pages operated by us.

Who We Are

Aola Short is a mini drama viewing service operated by Suzhou Aola Animation Technology Co., Ltd. Our contact email is lei@aolacg.com.

Data We Process

Depending on how you use the service, we may process TikTok user identifiers such as open ID, login/session information, profile information that you authorize TikTok to share with us, viewing history, favorites, episode unlock records, order records, membership or subscription status, customer support messages, content reports, device and network diagnostics, app logs, language or region settings, and other information needed to provide and secure the service.

We do not receive or store your full payment card number or bank account information. Payments, refunds, and subscriptions are handled through TikTok Minis payment capabilities, platform payment channels, and their related service providers.

How We Use Information

We use information to provide drama playback, maintain watch history and favorites, deliver purchased or unlocked episodes, process customer support requests, prevent abuse, comply with TikTok platform rules and applicable law, maintain payment and entitlement records, handle refund or subscription status changes, troubleshoot technical issues, improve service stability, and protect the rights and safety of users, creators, and the platform.

How We Share Information

We may share information with TikTok and TikTok-related service providers when required for login, authorization, payment, refund, subscription, advertising, analytics, safety, and compliance functions. We may also use hosting, cloud, CDN, database, security, and customer support service providers to operate Aola Short. We may disclose information if required by law, regulation, legal process, platform policy, or to protect our rights and users' safety.

Payments

Payment events are processed through TikTok Minis payment capabilities. We store order status and entitlement records to deliver purchased digital content, maintain membership or subscription access, support reconciliation, and remove access when a payment is refunded, reversed, expired, or found to be invalid.

Retention

We keep information only for as long as reasonably necessary to provide the service, comply with legal and accounting obligations, resolve disputes, prevent abuse, and enforce our terms. Support messages, logs, order records, and entitlement records may be retained for different periods depending on operational and legal needs.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children and Minors

Aola Short is not directed to children below the minimum age required by TikTok or applicable law. Users must comply with TikTok account and age requirements. If you believe a child has provided personal information to us without proper authorization, please contact us.

User Requests

Users may contact us to request access, correction, or deletion of personal information where required by applicable law and platform rules. Some requests may also need to be handled through your TikTok account settings or TikTok support channels because the service runs inside TikTok Minis.

International Processing

We and our service providers may process information in different countries or regions where we or they operate. Where required, we will take steps designed to protect information in accordance with applicable legal requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact

Suzhou Aola Animation Technology Co., Ltd.
Service: Aola Short
Email: lei@aolacg.com